Our Services
Data-Driven Operations
At Helixiora, we know that a solid technological foundation is key to success. Our Data-Driven Operations ensure continuous and smooth IT Operations for data infrastructure.
We focus on data-driven and automated operations to establish a resilient, scalable, performant, secure, and cost-effective data infrastructure.
CASE STUDY
Getting Your Data Fundamentals Right
Transform your business with our data-driven operations service. We optimize infrastructure, enhance system stability, and streamline processes. Our proven approach reduced critical alerts by 90% and minimized downtime for LinkORB. Experience greater resilience, automation, and efficiency. Contact us today to harness the power of data for your organization.
Getting Your Data Infrastructure Right
We handle operations within a shared responsibility model, allowing you to maintain control over your environment and perform tasks yourself rather than fully outsourcing.
These operational improvements help you leave the firefighting behind, and get to a smoothly-running data infrastructure quickly.
This solid foundation enables you to work on strategic data initiatives, including machine learning and AI projects, data mesh architectures and a mature data culture.
Operations…but data-driven
We do this by implementing data-driven methodologies that continuously improve the reliability, performance, cost and security of the environment, increasing the agility and flexibility of your environment. Simply put, we make the complexities of operations and infrastructure go away through the intelligent use of data.
- R 24/7 Monitoring and Logging
- RArchitecture and Infrastructure Modernization
- RLifecycle management as code through declarative tooling
- RAutomatic health checks and remediation
- RTooling and Operational process optimization
Areas of Expertise
Our experience includes the following:
What We Do
Proactive Onboarding
Onboarding includes a two-day proactive health check to understand your infrastructure, address immediate issues, and create an actionable roadmap of planned improvements.
Architecture Modernization
Our experts assist with architecture and design reviews to optimize your infrastructure for scalability, security, performance, and reliabilit
Reduce operational noise
We help reduce errors, resolve production outages, and troubleshoot performance problems and software defects through 24×7 monitoring.
Lifecycle Management
We implement declaritive tooling to automate lifecycle management to stay current with security patches and avoid technical debt and incompatibility issues.
Business Continuity
We assist with data protection strategies, backup, disaster recovery, ransomware protection, and related security issues.
Operational Process Optimization
We offer organizational analysis, evaluate team structures, and consult on improving operational efficiency.
- Our hands-off support helps you tackle complex issues without needing to have the expertise on staff, and help you up-skill your staff.
- We help you improve your data infrastructure and operations, reduce manual effort and toil, and help you establish resilient, scalable, performant, secure, and cost-effective data practices and culture
- We do periodic health checks, monitor environments and make recommendations for optimizations
- Our hands-on support helps you transition your data infrastructure to smooth, continuous operations, increasing the agility and flexibility of your environment.
- We manage the lifecycle, reliability, performance, cost and security of the environment, so you don’t have to.
- We implement our data-driven 24×7 monitoring and automated operations.
What to expect from us
We’re available on weekdays (Monday – Friday), 9:00 – 17:00 , in your time zone on a remote basis. All tickets and communication have a Next Business Day maximum response time. Annual up-front or flexible monthlty billing. We will support any technology on a best-effort basis.